Ecommerce

Pre-launch checkout QA: twelve common breaks to test

Updated 2026-04-11 · Practical guide for NZ small businesses

Short answer: Test coupons, shipping, tax, emails, and refunds across devices—twelve focused cases catch most launch disasters.

Use real small transactions where possible; staging gateways miss edge cases.

High-value tests

  • Guest and account checkout paths.
  • International or rural shipping if offered.
  • Inventory edge: last item, backorder messaging.
  • Payment failure and retry UX.

Post-purchase

Emails, account order history, and analytics events should align.

Rollback

Feature-flag risky modules; keep maintenance page ready if payments misbehave.

Frequently asked questions

How many browsers?

At least mobile Safari and Chrome Android—plus one desktop sanity pass.

Who signs off?

Owner plus whoever answers customer emails—shared accountability.