Accessibility & inclusive UX

Automated scanners vs manual review: combining both sensibly

Updated 2026-04-11 · Practical guide for NZ small businesses

Short answer: Automated scanners catch low-hanging fruit fast; manual review catches context failures—combine both, and never trust a single “100% accessible” badge.

Scanners cannot judge meaningful alt text or whether a flow makes sense.

Sensible workflow

  • CI scanner on templates and critical pages.
  • Keyboard + screen reader spot checks on flows (forms, checkout).
  • Periodic audits after major redesigns.

Prioritise by impact

Fix blockers on top paths first; cosmetic contrast tweaks queue behind traps and missing names.

Vendor claims

Ask what tools and human review a vendor used; request example reports.

Frequently asked questions

Free tools enough?

For continuous improvement yes; for high-risk sectors pair with experts.

How often to scan?

On deploy for material changes; monthly otherwise for active sites.