Accessible documents: PDFs vs HTML pages (trade-offs)

Short answer: HTML pages are usually easier to make accessible and responsive; PDFs are fine for print-oriented downloads when authored with structure, tags, and readable order.

Do not bury critical-only info in untagged PDFs.

When HTML wins

• Core service explanations and FAQs.
• Content that updates often.
• Mobile reading scenarios.

When PDF can work

Forms meant for ink signatures, printable checklists, and regulated layouts—export from tools that preserve tags; test with screen readers.

Offer both thoughtfully

Summarise PDF essentials in HTML with a download link—helps SEO and accessibility.

Frequently asked questions