About pages that build credibility beyond “we are passionate”
Short answer: About pages should show who you are through timeline, team roles, operational specifics, and customer outcomes—passion without proof is wallpaper.
Often they rank for brand + intent queries; invest accordingly.
What to include
- Origin story in 2–3 tight paragraphs—why this business exists.
- People with photos and responsibilities—humans buy humans.
- Values demonstrated via policies (warranty, safety, privacy).
Local credibility
Physical presence, service radii, community involvement—only if accurate.
CTA clarity
Tell visitors what to do next; About is not a dead end.
Frequently asked questions
Founder shy on camera?
Use team shots, workshop photos, or voice quotes—still humanise.
Multi-location brands?
Link to location pages; avoid one vague “NZ-wide” paragraph.